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jakester33



Joined: 06 Feb 2010
Posts: 1

PostPosted: Sat Feb 06, 2010 8:33 pm    Post subject: billing q Reply with quote

i spoke to a sprint operater and they informed me with my plan i qualified for the navigation plan for free. does this apply for child locater? i have the 130.00 plan unlimited data and text and so forth.
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jasonf
Site Admin


Joined: 07 Nov 2006
Posts: 1069
Location: Emeryville, CA

PostPosted: Sun Feb 07, 2010 5:07 pm    Post subject: Reply with quote

jakester33,

Sprint Navigation is included with some (all?) of the Simply Everything Plans.

Sprint Family Locator is not included with any Sprint plans, so you always have to pay the additional $5/month. Of course, the free trial always applies...
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jakelaw



Joined: 31 Oct 2007
Posts: 48

PostPosted: Sun Feb 07, 2010 10:24 pm    Post subject: Reply with quote

I do think it would be great to "suggest" to sprint the locator be part of the everything data plans like the Sprint Navigator. It would not actually cost them much and it would be a great marketing tool!
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jasonf
Site Admin


Joined: 07 Nov 2006
Posts: 1069
Location: Emeryville, CA

PostPosted: Sun Feb 07, 2010 10:27 pm    Post subject: Reply with quote

jakelaw,

thanks for the vote of confidence.

this is the kind of suggestion that is best recommended by Sprint customers going directly to Sprint...

cheers...
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jakelaw



Joined: 31 Oct 2007
Posts: 48

PostPosted: Sun Feb 07, 2010 10:47 pm    Post subject: Reply with quote

I actually made it yesterday when I was talking to them about an unrelated issue. I happended to be on with a manager in the retentios department and she said I was not the first to make the suggestion, so hopefully they will get the message the more of us that suggest it.
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jasonf
Site Admin


Joined: 07 Nov 2006
Posts: 1069
Location: Emeryville, CA

PostPosted: Mon Apr 12, 2010 3:12 pm    Post subject: Reply with quote

jakelaw,

just curious... did Sprint happen to ever reach back out to you on this?
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jakelaw



Joined: 31 Oct 2007
Posts: 48

PostPosted: Mon Apr 12, 2010 7:08 pm    Post subject: Reply with quote

nope, never heard back. I still think it is a great idea. When I was in getting my phone fixed last week, I told tha store manager as well. It is kind of my mantra now.
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jasonf
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Joined: 07 Nov 2006
Posts: 1069
Location: Emeryville, CA

PostPosted: Mon Apr 12, 2010 8:20 pm    Post subject: Reply with quote

jakelaw,

thx for keeping on this. we'd love to see it happen.
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